Available from 8AM - 9PM EST, CVTracer Customer Support is the first line of defense for customer questions and issue resolution. CVTracer Support is available through email support@cvtracer.com , as well as, a toll-free 800 number, and CVTracer guarantees direct access to a member of Customer Support within 1 business day.
The company takes great pride in the fact that the CVTracer Support Team knows most of our customers by name. CVTracer provides a multi-tiered support organization including Customer Support Representatives, Technical Support Representatives, and Account Managers; all escalating directly to the CVTracer Executive Staff. In fact, the president of the company routinely takes front line calls to ensure quality and interact directly with clients.
Once you've selected CVTracer, you'll want to maximize the value of your investment. This software application works, because it is easy to use by your team. The CVTracer Support Team gives you key tips, training, and quick responses to user questions.
Our customers know that support and administration expertise is critical for promoting user adoption and maintaining a successful recruiting production environment. We understand that each of our customers have different needs.
The customer support and administration family of offerings minimizes downtime, maximizes business benefits, and helps all of our customers to succeed.
Because each customer is unique, our customer support experts work closely with CVTracer Training and Education. They provide access to the appropriate resources to help you effectively manage your business and stay ahead of your competition.