CVTracer assigns dedicated Account Managers to each new customer. These individuals are product experts and work directly with the customer to ensure that the first, critical phase (software implementation and training) is handled professionally, on time, and to the customer's satisfaction.
Implementation includes creation of a specialized training plan tailored to meet each customer's specific business needs, clearly detailing key objectives from both CVTracer and the Customer to ensure that all milestones are met. In addition, Account Managers use Best-Practices from previous training sessions to ensure that customers learn from other organizations' successes and mistakes.
Data Migration includes technical consulting to import base customer data into CVTracer's format as well as quality assurance to ensure your business requirements are met.
CVTracer is willing and able to migrate your current database into the new system. We map the specific fields to your approval and help make the transition to a new solution as painless as possible.
A CVTracer implementation can happen rapidly. And because the application is very user friendly, the time to adoption is very low. The Implementation team can help you understand exactly how your company's process will work so the communication is easy and simple.
